Specialized implementation areas
Each area has its own scope, prerequisites and deliverables, agreed before work begins.
Servers and virtualization
Deploy servers, virtualization and compute infrastructure platforms.
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Storage and SAN
Deploy storage systems and dedicated storage networks, optimized for performance and scalability.
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Enterprise networks
Deploy LAN, WAN and wireless infrastructure with security and connectivity.
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Backup and malware protection
Deploy data backup and protection against threats.
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Monitoring and logs
Deploy system monitoring with centralized log collection and analysis.
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Implementation process
Each step is agreed with the customer before work begins and adapted to the scope of each project.
01
Survey & assessment
Understand the current state and gather requirements.
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02
Solution design
Propose the architecture and plan the rollout.
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03
Deployment & configuration
Execute to plan and in line with standards.
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04
Testing & acceptance
Make sure the system runs reliably.
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05
Handover & support
Hand over, train and support your operations.
Implementation inputs
✓
Business requirements and implementation scope
✓
Current system information
✓
Infrastructure resources and environments
✓
Required accounts and access rights
✓
Security and compliance requirements
✓
Collaboration from the customer's technical team
Deliverables
✓
Deployed and tested system
✓
Configuration documents and operating guides
✓
Handover of accounts and admin rights
✓
Post-implementation support plan
✓
Acceptance report
✓
Training for the operations team
Responsibilities
Clearly defined roles for BMITC and the customer in each implementation item.
Item
BMITC
Customer
Consulting and solution design
✓
–
Providing infrastructure and software
✓
✓
Deployment and configuration
✓
–
Joint testing and acceptance
✓
✓
Post-implementation operations
✓
✓
✓
Primary responsibility
✓
Supporting
–
Not applicable
Service commitments (SLA)
Post-implementation support levels are clearly agreed before handover.
What we commit to
✓
Support under the service agreement
✓
Response time: as per contract
✓
Resolution time: as per contract
✓
Coverage: as per contract
Service quality commitment
Response time, resolution time and support coverage are agreed in the contract for each project.
Ready to deploy a solid, secure system
BMITC's experts are ready to assess your current environment and propose an implementation plan that fits your business goals.
