22A Hue Street, Hanoi, Vietnam 0904092014 info@binhminhitc.com

Customer Service

Information Technology Customer Service is the link between the customer and the IT unit. We are committed to sustain high quality customer service through professional commitment.

Get the right kind of support when you encounter a challenging question, We offers various resources to simply and efficiently help you get the solutions you need. We has a very strong global online community forum where users can freely share their technical experience on how to use their system. For users who need to contact us, We offers free technical support over the phone or email for the life of the product.

Here in IT Customer Service we demonstrate customer care through consultaion, analysis, and problem response. We ensure the services we provide are appropriate, available and accessible.

All contacts are managed by a support management system and you can track your support progress online via our Customer Support System.

We commit to:

  • Delivering the highest quality of customer service
  • Acting as role models and leaders in the area of customer service
  • Remembering what is important: ‘the satisfaction of the customer’